Why can't I upload a photo?

Please make sure that your photo is a maximum of 3 MB and a minimum of 375x375 pixels (that just means you shouldn't use really tiny photos).

Please also ensure that the file is in any of the following formats: jpg, jpeg, gif or png. Make sure that the extension isn't saved as uppercase letters - our uploader can be a little sensitive sometimes. The bigger your photo, the longer it will take to upload but it should only take between 3 seconds and 1 minute to upload. 

If you have any trouble getting your pic uploaded, Email Us with the photo and the URL of the fundraiser where you'd like the photo uploaded and we'll take care of it.

Comments

Powered by Zendesk