What do we do if our donors are having trouble donating to our Challenge campaign?
We know how important it is to get donations through during the time period of any Challenge. If any of your donors are having trouble, they should check out This Article.
If they’re still having trouble, please have them Contact Us with as much info as possible and we’ll dig in as quickly as we can.
What should I do if I’m no longer able to participate in a Challenge I joined?
We’re sad to see you go but definitely want to make sure you’re properly removed from the Challenge. Please Contact Us so we can help make it happen.
Please note that if you remove your Challenge page on your own through your Campaign Dashboard you will be removed from the Challenge, but you will still be on the list to receive emails regarding the Challenge.